The role of Coach & Educate

It’s all about turning training into action. Hands-on coaching, practical exercises, and change guidance are combined to help individuals and teams master new tools, workflows, and processes.

Looking to make user adoption stick?

Our approach uses real business data and scenarios, making every session relevant and immediately applicable. Training can happen:

  • As part of projects, to support real-time learning and fast implementation
  • As a one-time session, to improve specific user capabilities
  • As a structured journey, to build skills continuously

Our 130+ experts plug in where you need us to guide your teams.

 

Why it matters to you

Introducing new tools is only the first step. Without effective training and proper change management, rollout can lag, causing frustration and underused systems.

By supporting users through training and practical guidance, they understand the value of new technology and gain confidence in using it. The result? Greater user satisfaction, fewer errors, and a faster return on investment for your initiatives.

Continuous learning matters too. As technologies and business needs evolve, organizations that keep developing their people stay flexible and ready for new opportunities.

Want your technology to perform – because your people are ready?

Get to know the Lytix approach

Expect practical, immersive, and tailored guidance designed to increase user adoption:

Role-specific & real-life scenarios

The first step? Understanding your goals, skill levels, and stakeholder roles. These insights are used to customize training content to match real-world scenarios. Your business data. Your use cases. Faster application of what’s learned.

Hands-on & interactive

Participants practice, experiment, and collaborate, ensuring they can apply skills immediately in their daily work. Questions and interaction are encouraged and help your people truly master the tools they’re working with.

Change management cycle

Users go through a specific change management cycle built to fully prepare them for the new data platform and drive engagement.

  • Vision: Clearly communicate purpose and benefits to all stakeholders, creating a culture of openness and innovation.
  • Engage: Identify and involve key groups and early adopters to champion the change, building ownership and creating internal advocates.
  • Meet: Keep users informed and collect feedback regularly, making users feel heard and included.
  • Plan: Develop a tailored roadmap with training and onboarding strategies, preparing users for go-live.
  • Adjust: Monitor progress, feedback and observed behavior, reinforcing key messages and adjusting tactics as needed.

What you can count on

  • Role-specific focus: Training adapted to the responsibilities and challenges of each audience. 
  • Hands-on learning: Interactive coaching ensures knowledge is applied immediately.
  • Continuous development: Learning journeys designed to evolve with your needs.
  • Change support: Aligned with adoption strategies to build confidence and reduce resistance.

Need support to make adoption work?

Introducing new technology or looking to improve skills across your teams? Set your people up for success through our coaching & education programs. Count on us for practical, applied guidance so your people gain confidence, and your technology delivers value. 

Trusted by

"It wasn't until Cubis structured our data that we knew what a huge potential we had."

Manuel Correia

Director Business Intelligence, Cargolux

“Lytix helped us setting up a robust Power BI environment in terms of user adoption, governance, training & support.”

Steven Dauw

Infrabel Teamlead End User Products & Reporting

“Lytix ensures that we stay within our SLA and that we have a great customer experience! They are driven to increase our maturity & to support the related change management.”

Maurijn Van Malderghem

Infrabel BI ICT Lead

“Businesses and industry groups traditionally relied on reporting systems that were complex to manage. Increasingly, business wants the ability to quickly answer complex analytical questions without the involvement of IT”.

Stijn De Knop

CDP/CFO at Torfs

"Carglass has chosen Lytix & Microsoft Power BI to modernize their front-end reporting strategy. Bringing great additional value with modern looking dashboards and easy-to-use user interface."

Johan Van Hentenrijk & Inge Vossen

Business Controller EDC & Business Finance Manager